FAQ
Frequently Ask Questions.
Everything you need to know about sizing, delivery, payments, and returns — answered right here. Can’t find what you’re looking for? Our team is one message away.
Global questions.
Yes, every pair we sell is crafted from genuine leather and quality-checked before it ships. We don’t offer synthetic or faux-leather alternatives — what you see is what you get.
Each product page includes a detailed size guide. If you’re between sizes, we recommend sizing up for loafers and casual styles. Still unsure? Reach out to us on WhatsApp or by phone and we’ll help you find the perfect fit before you order.
Orders within Dhaka typically arrive in 2-3 business days, and 4-7 business days for delivery outside Dhaka. You’ll receive tracking details as soon as your order is confirmed.
You can return or exchange within 30 days of delivery, no questions asked. Shoes must be unworn and in their original packaging.
Yes, as long as the order hasn’t shipped yet. Contact our support team with your order number and we’ll sort it out quickly.
Contact Sales
Need info about product or special offer?
Payment Questions
We accept Cash on Delivery (COD), bKash, Nagad, Rocket, and all major debit/credit cards.
No, COD comes with zero additional charges. You pay exactly what’s shown at checkout when your order arrives.
Our checkout is SSL-encrypted and processed through trusted, leading payment gateways, so your card and payment details stay fully protected.
Once your return or cancellation is approved, refunds are processed within 5-7 business days, depending on your original payment method.
EMI options are available on select cards. If your card supports it, you’ll see the option at checkout.
Premium footwear for every occasion. Casual shoes, formal shoes, loafers, and half loafers—crafted with quality, comfort, and timeless style.
